Work Experience

Conducted deep-dive penetration testing on 20+ production endpoints, identifying critical business logic flaws.

Orchestrated the transition to Zero Trust Network Access (ZTNA) reducing lateral movement surface by 40%.

Automated vulnerability scanning pipelines using custom Python scripts and CI/CD integration.

Validated XSS and SQLi vulnerabilities across enterprise web applications using manual techniques.

Drafted 50+ comprehensive technical reports for C-suite stakeholders, bridging the gap between risk and remediation.

Provided hardware and software support for small business and individual clients, resolving 10 - 15 tickets per week.

Performed system imaging, OS installations, and routine maintenance on Windows machines.

Troubleshot LAN/Wi‑Fi connectivity, assisted with basic network cabling and switch configuration.

Assisted with Active Directory provisioning, password resets, and account management.

Documented SOPs and maintained hardware inventory records for client assets.

Delivered friendly customer service, assisted with product enquiries, and supported customers throughout the sales process.

Delivered support to a class of 20 students, managing 35–40 hours per week with a focus on engagement, clarity, and academic improvement for Mathematics and the Research Project.